Refund policy

  • Each of our products undergoes quality control prior to shipping, however; in the unlikely event of a faulty item, please contact us at info@mum-me.co as soon as possible so that we can promptly resolve your enquiry.
  • If you require a refund, item(s) must be returned to us within 14 days of receiving your item(s)
  • Return shipping is free within Australia if item(s) is faulty or incorrectly supplied.
  • Change of mind returns shipping are to be paid for by the customer.
  • A return may not be accepted should the item or packaging be marked, damaged, torn, not in a saleable condition, and/or if the security seal has been tampered with/removed